Need to know
Frequently asked questions
Find answers to common questions about our products, orders, and policies.
What is your return policy?
We accept returns of eligible items within 30 days. Please review our return policy for requirements and instructions.
How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery times vary by destination and shipping method.
How can I track my order?
Once your order ships, we’ll email tracking details to the address used at checkout.
Can I change or cancel my order?
Contact us as soon as possible. We’ll do our best to help before your order is processed.
How do I contact support?
Send us a message through our contact page and our support team will get back to you.
Do you offer gift cards?
Gift cards are available when enabled in the store. Check the gift card page for current options.