Privacy policy

PRIVACY POLICY

Last updated: September 10, 2026

Uncia Active Privacy Policy

Uncia Active operates this online store and website, including all related information, content, features, tools, products, and services to provide you with a personalized shopping experience (the "Services"). Uncia Active is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, purchase from, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

Personal Information We Collect

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

Including your name, billing address, shipping address, email address, and phone number.

Payment Information

Including payment card details, transaction information, payment confirmations, and other information necessary to process payments. Payment information is processed securely through Shopify and third-party payment providers.

Account Information

Including your account login information, preferences, and settings if you create an account with us.

Order and Transaction Information

Including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your order history.

Communications

Including information you provide when contacting our customer support team or communicating with us.

Device and Usage Information

Including your IP address, browser type, device information, network information, and information about how you interact with our website.

How We Collect Personal Information

We may collect personal information from the following sources:

Directly from you when you create an account, place an order, contact us, or provide information through our website.
Automatically through cookies, analytics tools, and similar technologies when you browse our website.
From Shopify and other service providers that support payment processing, shipping, fulfillment, analytics, and customer service.
From marketing partners and other third-party services where permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

To process orders, complete payments, arrange shipping, manage returns and exchanges, provide customer support, maintain accounts, and improve your shopping experience.

Marketing and Advertising

To send promotional emails, provide product recommendations, display advertisements, and communicate offers that may be relevant to your interests.

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in our emails.

Security and Fraud Prevention

To verify transactions, protect our website, prevent fraud, detect unauthorized activity, and maintain a secure shopping environment.

Legal Compliance

To comply with applicable laws, respond to legal requests, enforce our policies, and protect our rights and the rights of our customers.

How We Share Personal Information

We may share your personal information with trusted third parties for legitimate business purposes, including:

Shopify and service providers that help operate our store, process payments, manage orders, provide shipping, store information, and provide customer support.
Marketing and advertising partners that help us promote our products and services.
Third parties when you request or authorize us to share information.
Government authorities or legal entities when required by law.

We do not sell your personal information for monetary consideration. However, depending on your location and applicable privacy laws, certain advertising activities may be considered "sharing" or "selling" personal information.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information related to your use of our Services to provide and improve its platform.

Information submitted through our website may be shared with Shopify and other service providers located in different countries as necessary to provide our Services.

For more information about how Shopify handles your personal information, please review Shopify's Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze website traffic, remember preferences, and provide personalized advertising.

You may control cookie preferences through your browser settings. Certain features of our website may not function properly if cookies are disabled.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information.

Security and Retention of Information

We use reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.